Careers

Population Connection is a unique organization with a professional and dedicated staff that is passionate about population stabilization, environmental protection, social justice, and health and well-being. We have 40,000 members and thousands more supporters and participating educators working together to build a more sustainable future for all of our planet’s inhabitants.

IT System Administrator

****Position requires you are present 3 days in our DC office and two days remote. ****

What to Expect

Population Connection calls for the empowerment of women and girls, particularly through the removal of barriers to education and family planning. When women have bodily autonomy and are free to pursue education and careers, they generally choose to have smaller families, which leads to lower fertility rates.

Population Connection works to ensure that every woman around the world who wants to delay or end childbearing has access to the health services and contraceptive supplies she needs in order to do so.

How You’ll Contribute

We are seeking a highly motivated and detail-oriented IT System Administrator to manage, maintain, and support the organization’s IT infrastructure. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of the IT systems, including servers, networks, cloud services, and end-user support. This role is key in supporting business operations and ensuring uptime across all critical systems.

What You’ll Do

System Administration

Install, configure, and maintain physical servers and workstations (Windows/MAC).
Monitor system performance and ensure availability and reliability.
Administer Active Directory, DNS, DHCP, and file/print services.
Manage user accounts, permissions, and access rights.

Network and Infrastructure Support

Support LAN/WAN infrastructure, firewalls, VPNs, switches, and wireless networks.
Ensure network security by implementing appropriate policies and tools.
Monitor and troubleshoot connectivity and performance issues.

Security and Compliance

Assist in managing antivirus, patch management, and endpoint protection solutions.

Technical Support & Maintenance

Provide tier 2/3 support to users and escalate complex issues as needed.
Monitor ticket queues, document resolutions, and maintain knowledge base articles.
Maintain inventory of IT assets and coordinate hardware lifecycle management.

What You’ll Bring

Education

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

Experience

3-6 years of system administration or related IT experience.
Experience with enterprise IT environments and support.

Technical/Skills

Windows Server, Active Directory, Group Policy, PowerShell
Familiarity with networking protocols and equipment (TCP/IP, VLANs, Firewalls, etc.)
Experienced sysadmin with Microsoft o365
Strong troubleshooting and diagnostic skills
Creating best practices documentations and standard operation procedures
Experience Supporting Business Applications
Establish back up protocols
Knowledge of SolarWinds ticketing system
Windows and Apple product device management experience
Previous help desk experience with Asset management tools
Strong Trouble shooting skills
Attention to details
Ability to work independently and team
Experienced soft skills
Strong written communication
Ability to follow internal instructions
Ability to research solutions

Certifications (Preferred)

Microsoft Certifications, CompTIA Network+ / Security+

What We Offer

Compensation

Mid to upper 80s, commensurate with experience

Excellent benefits package including

Low premium CareFirst Blue Cross Blue Shield medical and dental coverage
VSP vision benefit program
Employer paid life and disability insurance
All federal holidays plus winter holiday week
Generous annual and sick leave
6% 401(K) match, immediate vesting
$2,000 annual professional development budget

Send resume and cover letter in one file to careers@populationconnection.org.

Diversity, Equity, Inclusion, and Justice

Population Connection is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Population Connection’s diversity initiatives are applicable—but not limited—to our practices and policies on recruitment and selection, compensation and benefits, professional development and training, promotions, transfers between departments, social and recreational programs, layoffs, terminations, and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:

Respectful communication and cooperation between all employees
Teamwork and employee participation, permitting the representation of all groups and employee perspectives
Work/life balance through flexible work schedules to accommodate employees’ varying needs
Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity

All employees of Population Connection have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other organization-sponsored and participative events.